FAQs
Are you insured?
Yes, we have a 2 million dollar aggregate liability insurance policy.
Does your equipment include staff?
All of our rides and most of our inflatables include 1 staff member to operate the equipment. Some of the inflatables can be operated by your volunteers. This will be determined at the time of booking the event. Most of the games and fun foods can be operated by volunteers or you may choose to pay for additional staff.
What happens if it rains, if there are high winds or lightening?
Amazing Amusements will make the final decision as to whether or not it is safe to go on with the event. If the client calls before the trucks leave the warehouse a credit will be issued. The credit is good for up to one year from the original date. The departure time will be determined at the time of confirmation of your event. We will issue you a credit less a 10% surcharge of the total cost of your event. If the event is postponed to a rain date, the client is not guaranteed the same contracted equipment for their rain date but will receive available equipment equaling the contracted dollar amount. Payment in full is due if you call us to cancel or postpone the event after trucks leave the warehouse. If the event has already started and conditions warrant us to shut down full payment is still due.
Where do I pick up the products?
For our smaller products such as candy machines, etc., you may pick them up at our warehouse location at:
238 Boundary Road Colts Neck / Marlboro, NJ Building 401
Where do I send payments?
All payments must be sent to: Amazing Amusements 238 Boundary RdBox 15Marlboro, NJ 07746
Where do we get electricity?
If the client is providing power you will be instructed on what is required. All of our equipment runs on 20 amp 110 volt electricity. The power source will be within 50 to 100 feet of the equipment. If the client is using generators they should be a minimum of 5000 watts and gas will be the client’s responsibility. If the client’s power is not sufficient payment is still due in full. If you choose to purchase the power from us we will handle all power requirements.
